It is our philosophy to understand before we start.

How we do it

It’s important that we understand, not just the space we are designing for, but the whole building, to understand the needs of all stakeholders, the time and budget considerations and to understand the needs of our day-to-day contacts. All this helps us to deliver solutions and environments which enable our clients to meet their ambitions.

Insight and research-led thinking

We believe that by using research to gain valuable insights into industry trends and behaviours, we are able to help our clients create inspirational spaces and innovative furniture solutions that are informed, focussed and functional. By better meeting the needs of the people operating within the environments, it is possible to overcome organisational challenges, while enhancing productivity and performance.

Dedicated account managers

Over the last 35 years our highly experienced team has taken pride in successfully delivering innovative design and furniture solutions for a number of clients across a broad range of sectors including commercial, education, government, healthcare and retail.

Over the years we have learnt that relationships are the key to this success. We offer a dedicated single point of contact, who works closely with each client. By applying our expertise and understanding, we are able to guide and support them through the complete process. From taking a brief, advising on product selection, designing inspirational spaces, all the way to installation and aftercare. All on-time, on-brief and on-budget.

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Partnership consultancy

  • Project evaluation
  • Pre and post installation research
  • Building design
  • Budget control
  • Balanced solutions with multiple level cost models

Delivering Exceptional Results

Procurement & manufacture

  • Multiple manufacturing partnerships
  • Non-conformance system
  • All products are designed to BS-EN standards

Build the brief

  • User needs
  • Specific requirements
  • Continually review proposals with stakeholders
  • Bespoke tailored solutions

Create design

  • 2D & 3D visuals
  • Virtual walk through
  • BIM modelling
  • Mood boards
  • Product & fabric sampling

Delivery & installation

  • Use of our own installation teams
  • Company-owned specialist delivery vehicles
  • CSCS, SSSTS and CHAS accredited
  • FIRA Gold installation certification
  • Site specific Risk Assessment and Method Statement (RAMS)

Design & space planning

Our talented in-house team of space planners and interior designers have an in-depth understanding and knowledge of workspaces and environments.

By embracing the latest software they specialise in creating inspiring well-defined spaces that can positively impact on employee morale, retention and productivity.

  • Creative and practical space planning
  • 3D Visualisation
  • Detailed design drawings
  • Partition and ceiling drawings
  • Detailed furniture legends
  • Interior design
  • 3D Walk-through and animation
  • Detailed solutions for bespoke furniture and fittings
  • Lighting and electrical co-ordination
  • Virtual Reality

Customer care

We believe in doing things properly, we call this the Broadstock way. Which is why we have experienced and dedicated in-house installation and distribution teams who work to consistently high standards to ensure that the delivery and installation of all our clients’ projects run effortlessly, on time and on budget. By doing things directly, we can guarantee the quality clients expect.

Our approach includes:

  • Pre-installation survey – creating RAMS and safe access
  • Managing installation issues before delivery
  • Dedicated in-house installation team and own delivery vehicles
  • Direct control provides quality and accountability
  • Installation manager on site at all times
  • Work to an agreed program
  • Pre-built furniture to ensure quality and less time on-site
  • Re-usable transit blankets and zero waste left on-site
  • Self-snagging list prior to final sign-off on-site
  • Identifying and resolving potential issue while on site
  • FIRA Gold installation certification – First office furniture manufacturer to gain this certification in the UK

Experienced customer service team

We do not believe that our job ends at the point of delivery. Therefore all our services are backed-up by our experienced customer service team, who is available to provide high-quality on-going sales support, through the whole life-cycle of the project.