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Product guides
 

Product Care

All our products are built to the highest standard using only materials and components carefully selected for quality and durability. All furniture and upholstery must be treated with care and respect.

To help ensure a long life for your furniture and upholstery, please follow our care instructions below.

If you have any questions or require any further information about caring for your furniture or upholstery, please do not hesitate to contact our dedicated Customer Services team on 01625 431979.


MFC Products

  • We recommend cleaning MFC products with a clean, damp, non-abrasive cloth.
  • Furniture polishes or chemicals are not required when cleaning MFC products, as these may damage the surface.
  • All substances accidentally spilt should be removed from the surface of the MFC product as soon as possible.

Wood Veneer Products

  • Cleaning of veneer products should be carried out by using a damp cloth, followed by a dry, soft duster.
  • We advise against the use of cleaning agents such as spray and wax polishes.
  • If spillage occurs, wipe it up immediately – do not allow any liquid to linger.
  • It should also be remembered that most natural timbers change colour on exposure to light. The degree of change will vary according to the species of timber, the length of exposure and the intensity of the light.

Steel Storage Products

  • We recommend all steel storage products are wiped over with a damp cloth or duster.
  • Do not use any abrasive or solvent based cleaning liquids that may permanently damage the paint finish.
  • Also remember that items when full should not be re-located unless using specialist lifting equipment.

Glass Products

  • Clean the glass surface with a soft lint cloth using a recognised glass cleaning fluid.
  • Where the glass has a frosted or opaque underside – to remove marks or fingerprints – clean with a mild solution of warm water and detergent.

Fabrics

Wool and Wool based upholstery
This applies to the following fabric ranges:
Advantage, Flamblend, Mainline Pus and Screen

  • To prevent dirt, dust and grit from penetrating the fabric structure, it is necessary to vacuum upholstery on a regular basis.
  • Periodically, deeper cleaning may be required. Annual or bi-annual cleaning will preserve and enhance wool upholstery.
  • It is strongly recommended that professional cleaning services are used to deep clean upholstery fabrics.
  • Upholstery fabrics containing wool must be dry cleaned only.
  • Aqueous cleaning of such fabrics is not advised.
  • Never over wet wool or wool rich upholstery, also never apply bleach, ammonia, alkali or strong acids to wool upholstery.

Synthetic upholstery
This applies to the following fabric ranges:
Xtreme Plus, Cara, Galway and Lucia

  • Regular vacuuming is recommended to prevent dirt, dust and grit from penetrating the fabric structure.
  • Periodically, deeper cleaning may be required. Annual or bi-annual cleaning will preserve and enhance synthetic upholstery.
  • It is strongly recommended that professional cleaning services are used to deep clean upholstery fabrics.
  • Synthetic fabrics respond well to dry cleaning techniques with the exception of Polypropylene, as high temperatures could damage the fabric.
  • Aqueous cleaning techniques may also be used.
  • Upholstery fabrics containing 100% synthetic fibres (polyester, polyacrylic, polypropylene) are not adversely affected by aqueous cleaning techniques and once surface dirt has been removed by a vacuum, the fabrics can be simply wiped with a lean damp cloth.
  • Polyester and polyacrylic upholstery fabrics can be machine washed at temperatures of 40ºC – 60ºC. When machine washing, use branded upholstery shampoo only. Never use bleach, ammonia or other cleaning agents which are not specially designed for the task.
  • Exceeding the temperature limits of the fabrics will result in permanent damage.
  • Polypropylene is not suitable for machine washing. Vacuuming and then wiping with a clean damp cloth will remove most soiling agents.

- Choosing a Chair
- Choosing a Desk
- Product Care
- Materials

       
 
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